Valued customer or cash cow? Are software vendors going too far?

clock • 14 min read

Software vendors have become more aggressive than ever in enforcing their software licences terms and conditions - and getting their pound of flesh from 'valued' customers.

"The customer is king," according to the old saying. But in the world of software, customers are invariably treated more like cash cows to be milked until they drop. And, the bigger the software...

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