Fuze tops Aragon Research Globe report for unified communications

"Comprehensive strategies" particularly in cloud, finds analysis

Market evaluation tool the Aragon Research Globe has found unified communications vendor Fuze to be the best of its kind in the market after analysing strategy, performance and reach of the company's various sector offerings.

The analysis found that Fuze has "demonstrated comprehensive strategies that align with industry direction and market demand, and effectively perform against those strategies".

Aragon analyst Jim Lundy said Fuze's strengths lie in its integration with cloud PBX, voice and video quality, webcasting abilities and its successful implementation of desktop, mobile and "room environments".

"Fuze is a complete UCC provider that focuses as much on cloud-based voice as it does on HD Video Conferencing, providing a seamless experience in mobile environments," said Lundy.

"[It] has continued to push the envelope on ease of use and has also expanded its video conferencing capabilities."

Thirteen other vendors were analysed in the report, from which Aragon is now predicting an uptick in the cloud migration of unified communicatons due to customer demand and the adjustment of vendor offerings to meet this.

"At its core, UCC is about enabling seamless Communications and Collaboration," said Lundy.

"The need to integrate communications and collaboration capabilities with other business applications is one of the ways that enterprises can transform themselves into a full-fledged digital business."

Fuze was delighted with the accolade.

"Using Fuze's modern cloud communications platform, people can collaborate instantly, whether in the office or working remotely, across any device," said Steve Kokinos, executive chairman of Fuze.
"Our approach gives people the mobility to collaborate over voice, video, or messaging, on their own terms, wherever or whenever they get work done. We are thrilled to be named a Leader by Aragon Research recognizing Fuze's success in redefining business processes and workflows that help people do their best work."

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